Instrument/Equipment, Hardware/Software requires a continuous line of support from the manufacturers to the distributor and to the customer. Electrobyte has well trained factory trained chemists, engineers and technicians to keep all its installations fully operational and useful to its owners. We stock spare parts and supplies that are commonly needed and we ensure that we can ship other spare parts as quick as possible. Optionally, we provide extended warranty and/or preventive maintenance programs for our customers. These may be monthly, quarterly, bi-annual depending on the instrument and its requirement of continuous operation. We are fully committed to full technical and application support to our customers. It's a promise.